Delivery

At Green Garden Outdoor Shop, we understand that receiving your plants in excellent condition is just as important as selecting the perfect varieties for your garden. That’s why we’ve designed a delivery process that ensures your plants arrive healthy, vibrant, and ready to thrive in your outdoor space. Based in Nashville, Tennessee, we ship worldwide to bring the beauty of nature right to your doorstep.

Shipping Options

We offer two convenient shipping methods to suit your needs and budget:

• Standard Shipping: For a flat rate of $12.95, we use reliable carriers like DHL or FedEx. Your order will be processed within 1-2 business days, and delivery typically takes 10-15 days after shipment. This option is ideal if you need your plants a bit sooner.
• Free Shipping: For orders over $50, we provide free shipping via EMS. After processing your order in 1-2 days, delivery takes 15-25 days. This economical choice is perfect for patient gardeners looking to save on costs.

Please note that we ship globally but exclude some remote areas and parts of Asia due to logistical constraints. During checkout, you can enter your address to confirm availability.

Order Processing

Once you place an order, our team of gardening enthusiasts springs into action. We carefully pack each plant—whether it’s a fragrant Boxwood, a vibrant Crape Myrtle, or a succulent—using specialized materials to protect it during transit. Orders are processed within 1-2 business days, and we’ll send you a confirmation email with tracking information so you can monitor your shipment’s journey.

Delivery Timeline

Our delivery times are tailored to ensure plant health:

• Standard Shipping (DHL/FedEx): 10-15 days after shipment—great for faster delivery.
• Free Shipping (EMS): 15-25 days after shipment—a budget-friendly option with a slightly longer wait.

These timelines account for careful handling and climate considerations to keep your plants in top condition. If you have any urgent needs, feel free to contact us at [email protected] for assistance.

Receiving Your Plants

When your order arrives, please unpack it promptly and inspect the plants. They are shipped in pots with soil to minimize stress, but if you notice any issues, reach out to us within 15 days of delivery for our hassle-free return policy. We want you to be completely satisfied with your gardening experience.

Our Commitment

As a shop dedicated to sustainability and customer satisfaction, we take pride in delivering not just plants, but joy and beauty to your garden. Our global reach allows us to serve home gardeners, landscape designers, and outdoor enthusiasts everywhere, helping you create a fragrant, low-maintenance sanctuary. Thank you for trusting Green Garden Outdoor Shop—we’re here to support your gardening journey every step of the way.